Can I securely grant access to my account to another user?.If you accidentally become locked out of NEFCUOnline, you will need to call NEFCU Contact Center at 800.400.8790 or stop in to one of our branches for assistance. To better protect you, you will have only a limited number of tries to input the password correctly.

In addition, you should change your password periodically and do not use easily identified passwords such as birth dates, years, etc.

You should never give your password to anyone or let anyone see you enter your password when you are logging in to NEFCUOnline. For your protection, your credit union recommends that you memorize your password and do not write it down (just like an ATM PIN).

Access to your account via NEFCUOnline is only allowed through the devices you have designated to have access to your account. You will be required to use your username and a valid password to access the system. We provide system and transaction security through strong authentication, encryption and digital certification software. Your Credit Union has taken many steps to ensure the security of NEFCUOnline.

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